At Paper Transport, customer service is our main focus. When putting a dedicated fleet into service, Paper Transport has the experience and expertise unsurpassed in the industry. We know that every customer has specific needs. One size does not fit all. When transitioning with a new customer we assemble a team to ensure that every detail is accounted for and understood.
Due to our superior service and dedication, we have been called into action when other carriers have failed. We have seamlessly integrated ourselves into the business and recaptured the customer's service expectations, satisfaction and trust. In each instance, we put together a plan that would allow customer deliveries to continue without fail. We work with your transportation team to ensure a seamless startup.
We understand the importance of identifying and responding to each customer's unique needs. Our emphasis is on delivering the freight entrusted to us on-time and safely.
Through our Midwest and Southeast Divisions, we address our customers' needs through several dimensions:
- Long haul truckload service
- Short haul and Regional truckload service
- Tailor-made services dedicating trucks and drivers to specific customer needs
- Expedited priority rail service
- PTI Logistics Division
We serve a variety of industries most notably in the Paper Industry.
We offer the following customer benefits:
- Superior on-time service
- Dedicated Account Manager
- State-of-the-art equipment
- Competitively priced transportation services
- Satellite tracking
- People-Net communication
- Dedicated fleet billing
- Customer key performance indicators
- Electronic commerce
- Order consolidation
- Route optimization
Coming in 2012:
- Internet load tracking
- Internet proof of delivery
